Your personal data is our most serious responsibility. Learn transparently how bento123 collects, uses, and safeguards every piece of information you entrust to us.
This policy is more than a formality — it is the foundation of trust we build with every member.
All data transmitted between your device and bento123 servers is encrypted using TLS 1.3. Sensitive data such as passwords is stored in a one-way hash format that cannot be reversed by anyone.
Bento123 has never and will never sell, rent, or trade members' personal data to third parties for any marketing or commercial purpose without your explicit consent.
We only collect data that is strictly necessary to operate our services — nothing more. Each type of data we collect has a clear purpose, as outlined in this policy.
You have the right to access, update, or request deletion of your personal data at any time. The bento123 privacy team will process such requests within a reasonable and transparent timeframe.
Bento123 servers are protected by enterprise-grade firewalls, real-time intrusion detection systems, and 24/7 security monitoring by an experienced cybersecurity team.
In the event of a security incident affecting member data, bento123 is committed to notifying affected users within 72 hours of the incident being identified.
This Privacy Policy explains how bento123 ("we", "Platform") collect, use, store, and protect the personal information you provide when registering and using our services. This document applies to all users who access bento123 through the website, Android app, iOS app, or other official channels.
By creating an account and using bento123's services, you confirm that you have read, understood, and agreed to this Privacy Policy. If you disagree with any part of this policy, please contact our team before continuing to use the platform.
Bento123 is committed to complying with applicable data protection principles, including transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality. All our data processing practices are designed with privacy in mind from the outset.
Who is responsible for your data? bento123 acts as the data controller for all personal information collected through the platform. Privacy-related inquiries can be directed to our privacy team.
Bento123 collects various types of data to ensure our services run smoothly, securely, and in line with each member's needs. Below are the data categories we collect along with examples:
| Data Category | Example | Purpose of Collection |
|---|---|---|
| Identity | Full name, date of birth, national ID number | KYC verification & age compliance |
| Contact | Email address, phone number | Account communications & notifications |
| Financial | Bank account number, e-wallet account name | Deposit & withdrawal process |
| Platform Activity | Betting history, games played | Personalization & anomaly detection |
| Technical | IP address, device type, browser | Security & performance optimization |
| KYC Documents | National ID photo, verification selfie | Member identity verification |
We may also collect data indirectly through cookies and similar technologies when you browse the platform. Further details are available in the Cookie section of this policy.
Data minimization principle: bento123 only collects data that is strictly necessary to operate the services you request. We do not collect excessive data or retain it longer than required.
The data we collect is used responsibly for the following purposes:
Bento123 will not use personal data for purposes not listed in this policy without first obtaining your consent.
Bento123 does not sell or share your personal data with third parties for commercial purposes. However, there are certain situations where data sharing is necessary to operate our services:
Important: All third-party partners working with bento123 are required to sign a data processing agreement ensuring they comply with security and privacy standards equal to or higher than our own.
Bento123 uses cookies and similar technologies to enhance the user experience on the platform. Cookies are small files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may significantly affect platform functionality, including the ability to stay logged in to your account.
Data security is a top priority at bento123. We implement multiple layers of technical and organizational protection to ensure members' personal data is safeguarded against unauthorized access, disclosure, alteration, or destruction:
While we implement all these security measures, no system is 100% immune to cyber threats. In the event of a security breach affecting your personal data, bento123 will notify you within 72 hours of the incident being identified.
Bento123 retains members' personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law.
Bento123 data storage servers are located in data centers with internationally recognized security certifications. Cross-jurisdictional data transfers, where required, are carried out with adequate safeguards in line with applicable data protection standards.
As a bento123 member, you have a number of rights regarding your personal data. We are committed to making it easy and transparent for you to exercise these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of inaccurate or incomplete data.
You may request deletion of data that is no longer needed, unless there is a legal obligation to retain it.
You may request a restriction on data processing under certain conditions while a dispute is pending resolution.
You have the right to receive your personal data in a machine-readable format for transfer to another service.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, submit your request to the bento123 privacy team via live chat or support email. We will process requests within a maximum of 30 calendar days from the date received. In complex cases, this deadline may be extended to 60 days, with notice provided to you.
Bento123 services are strictly intended for individuals aged 18 years and above. We do not intentionally collect or process personal data from minors.
Bento123 enforces a strict age verification process during registration and KYC. If we detect that a user is under 18 years of age, the account will be immediately suspended, any collected data will be deleted in accordance with applicable law, and funds will be returned following proper identity verification.
If you become aware of a minor using the bento123 platform, please report it to our customer service team immediately so we can take the necessary action.
Bento123 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory updates, or new technological developments.
Members will be notified of any material changes through:
If you continue using bento123 services after changes take effect, you are considered to have accepted the latest version of this Privacy Policy. If you disagree, you may close your account before the changes take effect — any remaining balance will be processed for refund after identity verification.
If you have any questions, concerns, or requests regarding your privacy and personal data, we encourage you to contact the bento123 privacy team directly. We are committed to providing clear and timely responses.
How to contact the bento123 privacy team:
Our response commitment: The bento123 privacy team is committed to responding to all privacy inquiries within a maximum of 3 business days, and fulfill user rights requests within 30 calendar days. We take every inquiry you submit seriously.